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27000123762
How will I be notified about new ILL requests?
You may create ILL requests yourself, or receive new ones from users direct via the OPAC.
Re
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27000123768
How does INCDocs work with the Koha ILL module?
Koha is linked to INCDocs via an API. The API allows the two systems to exchange information.
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27000123799
How does PrintDOCs work with the Koha ILL module?
The Koha ILL module checks availability of articles in PrintDOCs. It checks against ISSNs, so only
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27000123800
What should I do if a user has previously requested the same article?
This is important for articles sourced under library privilege. The declaration needed to be able t
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27000123807
What is a Request Error and how do I resolve it?
A request error occurs when a user is not associated with an ILL request. This is most likely with
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27000123809
Why is library without holdings being selected for supply, by PrintDOCs?
This occurs in requests placed on the OPAC. Availability checking is done automatically. If Koha c
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27000124014
How does LibKey work with the Koha ILL module?
Request this item links from the NHS Knowledge Hub and EBSCOhost will route direct to create ILL req
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27000125056
Why are we making changes to ILDS processes and what are the key benefits of using the new Koha ILL module?
ILDS is interlibrary loan and document supply. A key intervention set out in Knowledge for Healthca
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27000125058
How should I handle a book ILL request which is available in the catalogue?
Request this item links have not been added to catalogue records listed in results from a search in
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27000125076
When we receive an unauthenticated article request from a user, how will we know which organisation they work for?
If a user is routed to the OPAC from the Hub when they request an item, and they do not/cannot log i