How do I get in touch with The KnowledgeShare Team?
To raise queries around KnowledgeShare or report any ongoing issues, you can log a ticket with them directly on their specifically set up KnowledgeShare Support portal: https://knowledgeshare.freshdesk.com/support/home
If you create an account and sign into their portal you can:
- Read how-to articles
- Find quick troubleshooting tips
- Check if your query is covered by their FAQs
- Report a new issue
- Ask a question
- Request a journal TOC
- Book onto training
If you don't find the answer to your query in their knowledge base, submit a ticket with them directly for further support.