How do I request support when using the NHS Knowledge & Library Hub?

To make an enquiry (request a service or report an issue) about the Knowledge & Library Hub and associated services, please do so via the support portal, which is accessed via https://support.library.hee.nhs.uk.

When you do this for the first time, you will need to first register for the portal. If you have an NHS email address, please use this when you register.

Information about how to register for the portal can be found in the article "How do I request access to the NHS Knowledge & Library Hub Service Desk?".

Using the support portal also enables you to check on the progress of your enquiry, add additional comments, and access the knowledgebase and any announcements.

If you are unable to access or use the support portal, please email your enquiry to helpdesk@knowledgehub.freshservice.com